Belu eyelash
Lash studio in Akabane, Tokyo. Rated 3 from 6 Google reviews.
Services & pricing
Google reviews
See all 6 reviews on Google3.0from 6 reviews · Ratings and reviews from Google
It's so scary. They have a really really rude attitude. I made a reservation through Hot Pepper about a year and a half ago and went there. The person doing the treatment was a blonde with a bob. She grabbed my head tightly and kept moving it while angrily saying, "Please don't move your head during the treatment." She sighed a lot. What's more, I had booked a Parisian treatment and wanted them to do it, but they said they didn't think it would suit my eye shape, my eyelashes were short, and when I booked my lower lashes, they said they didn't think it would look good with my lashes like that, but since it was a reservation, they said they would do it anyway. I've always been a bit claustrophobic and wasn't very good at eyelash perms, but the feeling that they would say something if I moved even a little here really made me feel traumatized. I panicked and left crying. (I wasn't good at it, but I'd had no problems at other salons before.) I don't even want to give it a one-star rating.
This is an eyelash extension salon owned by a hair salon owner I've known for 15 years. The salon's interior has a natural, comfortable atmosphere. Infection control measures were also properly implemented. My top recommendation is the comfortable sofa! At some eyelash extension salons, you end up with a stiff neck from tilting your head, or the procedure is done on a flat bed, causing body aches. However, the sofa at this salon is just the right softness to conform to your body, and I ended up falling asleep. The eyelash extension technique was excellent; the manager and all the staff were very skilled. This salon brings out "cuteness tailored to each individual," using not only black and brown, but also pink and blue to match your skin tone and overall look. The retention and price of the eyelash extensions are comparable to salons around Ikebukuro, and its proximity to the station makes it convenient to book an appointment after work. I also appreciate that they serve delicious herbal tea after the treatment.
I used their service to have my eyelash extensions removed. A blonde, bob-haired woman, who looked like a typical "gyaru" (a type of Japanese fashion subculture), had a bad attitude (perhaps because it was morning). Upon arrival, without any explanation, she demanded I wash my hands. (Apparently, she tells all customers this, but even if it's for infection control, she said washing my hands was enough, and I didn't understand why she asked.) During the procedure, she kept telling me to open and close my eyes because it was difficult, and I didn't know how wide to open them. To top it all off, she said, "Your eyelashes are downward-pointing," and only mentioned the difficulty of the procedure, which was very unpleasant. Some people are happy to be told they have "downward-pointing eyelashes," while others are not. I wish she would be a little more considerate. When I pointed this out, she gave a weak apology, saying, "I'm sorry about that," but showed no remorse. She then told me to leave in the middle of the eyelash extension removal procedure. Even when I offered to pay, she retorted with things like, "You don't need to," which was very frustrating. Is it all she can think about to retort, "If you say that to me, I don't want to do it either," or "I'm a human being too"? ??? Furthermore, I was subjected to a barrage of chemicals to remove the polish, which made my eyes sting terribly. Perhaps they didn't like me because they weren't making much money from just the off-season? They probably just wanted me to leave quickly. That's the impression I got. They said, "If you have any complaints, please tell the owner," so I was given the owner's contact information, but there's no sign of them answering the phone. I understand that things are difficult, but in the service industry, they should think more carefully about their words and actions before doing things that make people uncomfortable. Because I was sent home midway through, I went to a nearby shop called uu (ウユ), but I should have gone there from the beginning. Seriously.
The shop is located in Ichibangai, and the entrance is in an ordinary apartment building, so I was a little nervous about whether I was there right away, but when I arrived, it was very clean, and the staff were very polite, so I felt comfortable until the very end. I'm also very satisfied with the finished product. I'd like to visit again.
My reservation was rejected because it would be a nuisance if I had to repeatedly cancel due to illness or work-related reasons. I don't understand this because I haven't repeatedly canceled at the last minute.
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FAQs about Belu eyelash
How much do lash extensions cost at Belu eyelash?
Contact Belu eyelash directly for current pricing — the services list on this page shows the styles they offer.
How do I book an appointment at Belu eyelash?
You can book at Belu eyelash by calling +81 3-5939-9294.
Does Belu eyelash require a patch test?
Belu eyelash does not list a patch test requirement, but you can request one if you have sensitive skin or allergies.
What aftercare do lash extensions need?
Keep lashes dry and avoid steam and oil-based products for the first 24-48 hours, don't rub or pull them, clean gently with a lash-safe cleanser, brush daily, and book infills every 2-3 weeks to keep the set full.