Bespoke Brows NYC Upper West side

I had the best experience with Nicole. I love how my eyebrows turned out. She’s incredibly detail-oriented and took her time to get everything just right, and I loved how collaborative she was throughout the process. She made me feel totally comfortable giving feedback and really listened to what I wanted, which made such a difference in the final result. I can’t recommend her enough!

I’ve gotten a lash lift done at bespoke brows multiple times. Everyone that works there is so kind and welcoming. Most recently Brianna did my lashes and these are the best they’ve ever come out. She’s amazing, so sweet, patient, and super detail-oriented. I could tell she really took her time and cared about making them perfect. I’m definitely going to try to go to her every time from now on!

Leaving a review on behalf of my wife because she feels uncomfortable. Poor experience, didn't feel like her instructions were listened to and some basic aesthetic principles (frankly, they look comically dark for her skin tone). Also heard the staff gossiping about customers behind their back, which is to be honest, expected, but is poor form to do on the business floor. Wouldn't recommend for the price. Wasn't a trashy experience, just unprofessional. Edit: The business owner has reached out to resolve the problem. I felt that her response effectively addressed my wife's concerns and came up with a positive solution, so I've updated my review.

Have been to this location many times. Everyone that works here is warm, friendly and puts a lot of care into the quality of the service. I was in this location today (obviously very cold) and I will say that they could do a better job with the heat here. Some space heaters but I kept my jacket on the entire appointment.

What a wonderful experience! I'm so happy with the lash lift and tint I got here. It's my second time getting the service. They took the time to address any question I had, and made sure I'm leaving loving the outcome. Great communication and customer service over the email, from both staff and owner. They have multiple locations over the city which is super convenient!