Ayana Beauty Bar Croydon - Brow Lamination | Brow Dye Brow Henna Brow Waxing

If I could give no stars in would. My daughter got a full set of lashes and a brow wax and tint. Lashes are painful and have not been applied correctly one extention had 3 natural lashes attached. Her brows where made way to thin after asking for her just to tidy them up she tried to cover it up with tint. Demanded a refund i was refused didn't even acknowledge the pain my daughters in. Stay clear ladies of this place.

Had a terrible experience with Sarah, the owner of Ayana beauty bar. My mother had attended an appointment for classic eyelash extensions after seeing all the good reviews. She paid $179 for the eyelashes as well as a 50% deposit for her next appointment. She followed all of the after-care instructions as recommended by Sarah. Within a little over a week, nearly all of her eyelashes had fallen out. My mother had sent a picture of her eyelashes and expressed her disappointment. Sarah's response after a day and a half, was that the picture was blurry and that at the 2-3 week mark she should still have approximately 50% of her eyelashes. Her answer for this issue was to just give my mother extra time during her refill appointment. After hearing this, I let Sarah know that this was not okay. My mother wasted $179 on this set of lashes AND she only had a few lashes remaining. After a day or so, Sarah was only willing to refund my mums deposit for her next appointment. Not at all, willing to refund the money my mum had WASTED. Women expect to go to your business for a luxury experience, yet with the way my mum has been treated I would NOT recommend Ayana Beauty Bar at all.

I love getting my brows done by Sarah. You only need to check out Ayana’s instagram to understand she knows what she is talking about and is passionate about her work. I have needed to move interstate for a little while but Sarah gave me the name of another brow business and I didn’t hesitate to use them as I trust Sarah completely with my brows. Highly recommend! PS I have the 90’s over plucked brows so what Sarah has been able to do with them is amazing!

After being a customer for more than 7 years, and following devastating family news I contacted the salon to request a refund . This was for 3 advance bookings (bookings that extended three months out) - totalling more than $230, with the money being put towards urgent medical appointments. I left multiple voicemail, text and messenger messages and did not receive a return contact. The advance bookings would have easily been rebooked by other clients. Disgraceful and cold/hearted, Show some compassion.

If you want someone to work with you to get your desired eyebrow shape look no further. The comments I receive about my brows are nothing short of wonderful. The team at Ayana offer exceptional customer service, great treatments and I always leave happy and with a smile on my face. No one can put a price on that feeling.