Indi's Lash & Beauty ( Beauty , Hair and lash)

Awful experience today. I was a walk in and asked for shape and normal polish on my toes (not a pedicure, no existing gel to take off, just normal polish) and shape and gel Polish on my hands with existing gel to remove. The appointment started well, very friendly. However the lady that did my nails clearly was hired as a favour for somebody, and not her expertise. It was not the owner, from what I understand, but another lady. It took a considerable length of time, she made me bleed on 2 different fingers (of which then used an acetone covered cotton pad used to take of my nail polish to try and wipe the blood away…) and the nail polish was so messy. All round my nail beds and on the skin. It looks like I tried to do it myself, and I’m not a nail technician…. Then they tried to charge me £60 for the pleasure. I was furious. So cross. After speaking to the manager and clearing up that I hadn’t had a pedicure, nor gel taken off of my toes, etc.. that it was £40. But at one point in the discussion, there tried to be justification because I had my cuticles cut during the service. Clearly trying to back pedal of how they came to that figure. I knew from online that gel shape and polish was £20… I wished I had cash on me at the time because I would have put £30 down and walked out. And even that is being generous considering the state of my hands. Shame as they seemed nice at the start, but I am still so angry at what happened. Am absolutely baffled as to how that lady passed any exam on nails. I will be angry about this for a long time. EDIT / UPDATE: I have since received a call from the owner who profusely apologised for the service received and offered a future manicure by her as compensation, and to prove that is not how they usually operate. I am very grateful to have received that call. However. On the call it was confirmed that the lady who carried out my initial treatment usually has supervision (as she is newly qualified from college in India), but her supervisor was unavailable that day. On that basis, she should not have been allowed to conduct treatments as she clearly isn’t qualified to practice on her own (otherwise why would she normally have supervision…?). The owner was aware this treatment was being carried out without usual supervision as she very kindly offered me a cup of tea whilst having said treatment. Writing an honest review isn’t bad for your business. That member of staff is bad for your business, and you allowing her to carry out treatments without supervision when she should have had it, is bad for your business. And this review wouldn’t have been written if the business was conducted as it should have been.

I had the absolute pleasure of having my party makeup done by Indi, and I couldn’t be happier with the experience. She is incredibly professional, kind, and patient, which made me feel completely at ease throughout the process. Indi truly listened to what I wanted and enhanced my features beautifully.her talent as an artist is exceptional. The final look was flawless and lasted perfectly all evening. I received so many compliments I would highly recommend Indi to anyone looking for a skilled and reliable makeup artist. Thank you for making me feel so confident and special

I recently visited indi's lash and beauty parlour for a layer cut and French tip nails, and I had a wonderful experience. The staff was friendly and professional. The hair stylist did a great job with my layer cut -- it added volume and really suited my face shape. The nail artist was also very skilled. The French tip nails look clean, elegant and exactly how I imagined. The process was smooth, and hygiene was well maintained. Overall, I'm very satisfied with the service and would definitely recommend this parlour to others. Will surely visit again!

I can’t recommend this beauty salon enough! The professionalism and kindness of the team are truly outstanding. They always do an amazing job, and I’m consistently satisfied with every service they ! All the team members are truly professional! I also really appreciate how accommodating they are — even with last-minute bookings, they always try to fit me in. Such a lovely and reliable place! 💕

I had the most incredible experience at Indi's Lash & Beauty ! From the warm welcome to the final result, everything was perfect. My lash extensions look full and beautiful, and they lasted so well. The technician was knowledgeable, gentle, and made sure I was comfortable throughout. I’ll definitely be returning!